Privacy Policy

1. Introduction

Strategic Transport LLC, doing business as D4 Group ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at drivers4group.com and any related services.

We are backed by TMS and operate globally, providing driver recruitment and workforce solutions for transport operators. By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact or inquiry forms
• Subscribe to our newsletter
• Request information about our services
• Communicate with us via email or phone

This may include:

• Name and job title
• Email address
• Phone number
• Company name
• Message content and inquiries

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website or source
• Date and time of visits

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. See Section 6 for more details about our cookie practices.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our services that may interest you
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Detect, prevent, and address technical issues
• Comply with legal obligations
• Protect our rights and prevent fraud

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your data for specific purposes, such as marketing communications.
• Contract Performance: Where processing is necessary to fulfill our contractual obligations to you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, fraud prevention, and direct marketing (where permitted), provided these interests do not override your rights.
• Legal Obligation: Where we are required to process your data to comply with applicable laws.

5. Your Rights

GDPR Rights (EEA, UK, Switzerland)

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data in certain circumstances.
• Right to Restriction: Request that we limit how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

CCPA Rights (California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we have collected, the sources, purposes, and third parties with whom we share it.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: Opt out of the "sale" of your personal information. Note: We do not sell personal information in the traditional sense.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us.

6. Cookies and Tracking

We use the following types of cookies:

Necessary Cookies

Essential for the website to function properly. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics to analyze traffic patterns.

Marketing Cookies

Used to track visitors across websites to display relevant advertisements. These are only set with your consent.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling cookies may affect the functionality of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Contact form submissions: 3 years from the date of submission, unless you become a client.
• Email communications: 3 years from the last interaction.
• Analytics data: 26 months (Google Analytics default).
• Client records: 7 years after the end of the business relationship, as required for legal and tax purposes.

8. International Data Transfers

As a global company, your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws than your country.

When we transfer data internationally, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your data receives adequate protection.

9. Third-Party Services

We may share your information with the following categories of third parties:

• Analytics Providers: Google Analytics for website traffic analysis.
• Hosting Providers: Cloud infrastructure services that host our website.
• Email Services: Platforms used to send communications.
• Professional Advisors: Legal, accounting, and other professional services as needed.

We require all third parties to respect the security of your data and treat it in accordance with applicable laws. We do not allow them to use your personal data for their own purposes.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For EEA residents: You also have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.